I am.........Good

This post is dedicated to fellow bloggers and is meant in complete jest. The email thread speaks for itself. Here it goes:


Gents, (sent to my boss, the sales rep, and our Area Sales Manager from my project manager)
Here are Andrew thoughts on Mark's performance at our client (actual name kept out for confidentiality I'll be addressing Andrew's concerns about the training this week in a separate email. Netapp will be providing some of what he thinks he's lacking in their training.


(this part was sent by our client to my project manager)Mark has done a superb job with the installation and configuration services so far. He has been a pleasure to work with and I look forward to working with him on future projects with Sirius (like VMWare, etc) should they materialize. As you mentioned, we lost nearly 3 days of configuration and knowledge transfer time that was outside of Mark’s control, so I’m certain that we have lost some significant value in his services. As a follow up, Mark has gone out of his way to work extended hours to facilitate the minimum requirements that we need for our scheduled training this week. I’m certain that if we had the full time to work together, I would bring much more to the class and be much more confident in the management of our NetApp.